Smart cities: Innovation, inclusion, and IoT
This week, at Smart City Expo—in Barcelona—we’re excited to showcase new innovations that will transform Smart City programs worldwide.
Field service
Optimize your field operations with Microsoft Dynamics 365. Leverage advanced AI capabilities for fast, flexible, and cost-effective service delivery.
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Using AI to build a modern field service organization
Field service organizations have traditionally operated under the break-fix model, responding to device failure after the customer reports an issue. -
Modernize field service with Dynamics 365 Remote Assist
This post has been updated on June 15, 2020; for the most up-to-date information on Dynamics 365 offers, see Microsoft offers. -
Maintain business continuity with Dynamics 365 Field Service
This post has been updated on June 15, 2020; for the most up-to-date information on Dynamics 365 offers, see Microsoft offers. -
Gartner positions Dynamics 365 Field Service Magic Quadrant Leader
Field service technology is transforming quickly, evolving at an accelerated pace, and that evolution is significantly impacting how we work, what we work on, and how we best serve our customers. -
Innovation on the service suite of Dynamics 365 applications
With service at the heart of businesses’ relationships with their customers, our passion to enable those businesses to earn customers for life through exceptional service delivery fuels our innovation on the service suite of Microsoft Dynamics 365 applications. -
Dynamics 365 and Microsoft Teams: extend collaboration across teams
Think about the time spent between the moment you open an email or chat, find, and reply with the requested information, and then get back into the flow of your work. -
Introducing new capabilities to transform customer service and field service
Today we’re announcing new capabilities to help customer and field service teams deliver more consistent and engaging experiences, from the call center to on-site visits. -
Driving empathetic, connected service experiences with Dynamics 365
The ongoing global pandemic has permanently changed our lives—from how we interact, where we work, and how we work. -
Accelerate time to market with Dynamics 365 Remote Assist for HoloLens 2
In today’s fast-evolving global economy, organizations are increasingly pressed to find ways to accelerate their time to market and unlock value to achieve a significant return of investment (ROI) on their technological investments. -
Transforming service operations with Connected Field Service
You have probably heard of Connected Field Service as a buzzword these days, but some of you may still wonder what it actually entails. -
Dynamics 365 Field Service named a Leader in the 2021 Gartner® Magic Quadrant™
Field service is evolving quickly and changes in technology have made a quantum leap forward in customer engagement, elevating frontline worker effectiveness and optimizing service operations.
