Thought leadership

Dive into Microsoft Dynamics 365 thought leadership for fresh, expert perspectives that’ll give your business strategy an edge in today’s fast-paced digital world.

Refine Results

Filtered by

Clear All

Thought leadership

Refine results

Sort By

Products

Content Type

Topic

Publish date

Start Date

End Date

Thought leadership February 7, 2015 3 min read

Adding Exchange Rates using the AIF LedgerExchangeRateService Service

The following is a quick example that may help if you need to add an Exchange Rate to an existing Currency Pair in Microsoft Dynamics AX 2012 R3 using the AIF LedgerExchangeRateService service.
Thought leadership February 6, 2015 4 min read

3 Ways Government Customer Service Can Win the Popular Vote

A number of recent polls regarding government customer service show that the general public is feeling more and more like second-class citizens these days.
Thought leadership February 5, 2015 2 min read

4 Non Selling Sales Tips for 2015

We’ve seen major shifts in buying behavior over the last few years, forcing sellers to up their game, and 2015 will be no different.
Thought leadership February 3, 2015 3 min read

Making Sales and Marketing Collaboration Sturdier Than a House of Cards

Once upon a time, when stockbrokers worked on Wall Street and all politicians were honest, there existed a divide between sales and marketing.
Thought leadership February 3, 2015 2 min read

Why does my sales order credit memo not use the correct exchange rate?

The definition of ‘correct’ can vary greatly in this situation, so instead of answering the question directly, I will list out a few potential reasons why this may happen.
Thought leadership January 30, 2015 3 min read

Why the Right Answer in Customer Service Means Everything

Ever received the wrong answer or information from a customer service agent and had to call back? Ever received different answers from different people or different support channels? Ever been to a business.
Thought leadership January 29, 2015 4 min read

Put away strategies for purchase orders – possibilities, performance, and improvements in CU8

Introduction This document covers how the location directive search works with purchase orders and describes how different settings and parameters can impact the performance of the search.
Thought leadership January 28, 2015 2 min read

Just Set it and Convert It! Closing Deals in Your Sleep with Marketing Campaign Automation

Everything you need to know about marketing automation you learned in the 90s from Ron Popeil.
Thought leadership January 28, 2015 2 min read

Control Add-In dll’s files in Microsoft Dynamics NAV 2015

With Microsoft Dynamics NAV 2015 there comes one feature in Add-In files area – you do not need manually to copy add-in dll to client: when client doesn’t find it, NAV copies add-in from server.
Thought leadership January 28, 2015 2 min read

How to control keyboards events in Add-in

With Microsoft Dynamics NAV Role Tailored Client we’ve received possibility to add ControlAddIn to any field on page.
Thought leadership January 28, 2015 2 min read

“Timer” usage in Microsoft Dynamics NAV 2013

Last time we have seen our “old” NTimer.dll was Microsoft Dynamics NAV 2009.
Thought leadership January 27, 2015 2 min read

Fielding a Super Bowl-worthy Sales Force without Expanding Your Team

Like post-season football, sales is a high-stakes game.

Filtered by

Refine results

Get started with Dynamics 365