Thought leadership

Dive into Microsoft Dynamics 365 thought leadership for fresh, expert perspectives that’ll give your business strategy an edge in today’s fast-paced digital world.

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Thought leadership April 21, 2015 1 min read

Dynamics AX R3 Demo Image: “The price cannot be calculated for the item. Please manually enter the correct price” error in EPOS

Update (2015-08-13): If you are using the 2013 R3 CU9 demo image you may run into the same error with a (much) different root cause and workaround.
Thought leadership April 21, 2015 3 min read

Customer Service: The Next Frontier

In 2004, when my oldest son was eight, we visited NASA’s Johnson Space Center on our way to Galveston, Texas.
Thought leadership April 21, 2015 1 min read

How to auto-populate the Country/Region code when adding addresses in Dynamics AX 2012

This post will cover how to auto-populate the country code when adding new addresses in Dynamics AX 2012.
Thought leadership April 21, 2015 2 min read

How to slip-stream AX 2012 R3 Cu 8

Hello All, With the release of Cu 8 for AX 2012 R3 the process for doing a slip-stream installation of AX has changed slightly.
Thought leadership April 20, 2015 1 min read

Moving AXModelstore from Source environment to Target environment with different DB collation

AX 2012 R2/R3 We have in support received some queries for recommendations moving the AXModelStore from a Model database to another Model database with different collation.
Thought leadership April 16, 2015 2 min read

Planes, Trains and Automobiles: How John Candy Taught Us to Sell

In the 1987 film Trains, Planes and Automobiles , all Neal Page (played by Steve Martin) wanted to do was get home in time for Thanksgiving.
Thought leadership April 16, 2015 3 min read

Coffee Break – Using Windows PowerShell to provision virtual machines

The previous coffee break was about creating a new Virtual Hard Disk (vhd).
Thought leadership April 14, 2015 5 min read

Coffee Break – Windows PowerShell and creating a Hyper-V disk

After covering some basic management operations for Microsoft Dynamics NAV, we thought it might be the time to look under the hood of the Dynamics NAV cloud provisioning script.
Thought leadership April 10, 2015 10 min read

AX 2012 for Retail: Common practices and brief explanations for daily EPOS procedures and operations

The intent of this article is to assist with discovering the basic retail daily procedures for a Cashier and Manager from the design point of view.
Thought leadership April 9, 2015 2 min read

Customer Advocates: Find Them, Befriend Them, and Sell Better Together

The world of sales can sometimes feel like an ever-changing sea of tactics and technology.
Thought leadership April 3, 2015 3 min read

Social Customer Service: Brands May Not Love It, But They Cannot Leave It

In 2012, an IBM survey of approximately 1,700 CEOs around the globe predicted that social media would become the number two customer interaction channel behind phone somewhere between 2015 and 2017 .
Thought leadership April 2, 2015 2 min read

Integrating the Shipping Carrier Interface in AX 2012 with UPS WorldShip – Part 2

In this blog series, we will walk through the steps to configure Microsoft Dynamics AX 2012 to integrate with UPS WorldShip using the Shipping carrier interface located in Inventory and warehouse management.

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