Use of license plates associated with a container type to drive warehouse management processes
When using Warehouse management II, you can use different types of pallets to control storage policies.
Thought leadership
Dive into Microsoft Dynamics 365 thought leadership for fresh, expert perspectives that’ll give your business strategy an edge in today’s fast-paced digital world.
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How Project Funding Allocation works with amounts that exceed Funding Limits
In AX 2012 R3 CU10, Project Management and Accounting allows the creation of Funding Limits and Funding Rules under the Project Contract. -
55% of Customer Service Interactions Now Begin Online
Consumers today expect to engage with brands just as easily online and on their mobile devices as they do on the phone or in person (if not more so). -
How to get changes from a hotfix package
There were several requests asking to provide information on what exactly is changed in a hotfix and what’s included as a dependency. -
3 Striking Statistics from Microsoft’s 2016 State of Global Customer Service Report
No matter where you are in the world today, one thing is for sure. -
Top 5 Takeaways from Customer Driven
On June 7, Microsoft hosted Customer Driven , a virtual event examining the changing technology landscape and the impact of digital transformation on customer engagement in the new service economy. -
Transform Field Service with IoT
At its heart, the Internet of Things (IoT) is really about people, not the gadgets themselves. -
Top 10 Reasons to Replace Your Accounting Software
As your business grows in size and complexity, the tools that once supported you may now be holding you back. -
4 Tips to Transform Your Field Service from Price Tag to Profit
It may seem surprising, but your field service technicians are often your best salespeople. -
16 Top Customer Experience Takeaways from CRM Evolution
While there were more than 100, perhaps more than 1000, top takeaways from the recent 2016 CRM Evolution conference (as well as the Customer Service Experience and SpeechTEK conferences running concurrently. -
Why Get on Board with the Internet of Things Now? (A Cheat Sheet)
Let’s say you work in a field service management role. -
Microsoft Dynamics CRM Spring 2016 Wave Now Generally Available: Unleashing the Power of One Microsoft in the Service Economy.
I am extremely excited to announce that the Spring 2016 Wave of Dynamics CRM is generally available beginning today.
