Thought leadership

Dive into Microsoft Dynamics 365 thought leadership for fresh, expert perspectives that’ll give your business strategy an edge in today’s fast-paced digital world.

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Thought leadership August 18, 2015 2 min read

3 Tips to Land Bigger Deals and Blow Away Sales Quotas

Salespeople don’t have it easy. There’s the pressure to increase revenue, close more, and surpass quotas, all while competing in an economy where the largest challenges to closing deals are.
Thought leadership August 14, 2015 3 min read

Government Customer Service: Lead the Campaign to Improve Public Perception

In a new Government Business Council Report titled The Path to Customer-Centric Service , 67% of surveyed federal managers say their organization’s service is on par with that of the private sector.
Thought leadership August 13, 2015 2 min read

Dynamics AX R3 CU9 Demo Image: a different “The price cannot be calculated for the item” error in EPOS

I previously wrote about this tricky error that that cropped up in the Dynamics AX R3 CU8 demo image.
Thought leadership August 12, 2015 2 min read

Checklist of setup and configuration items for getting Input Location from Resource assigned with Put work in Raw material picking with Warehouse Management processing in AX 2012

Working with a partner on implementing WHS processing, we encountered issues with getting the Put location to be assigned from the Resource Input Location when creating Raw Material Picking work from a Production Order in Warehouse Management processing.
Thought leadership August 11, 2015 2 min read

3 Easy Steps to Stop Being Terrible at Customer Engagement

“If companies did whatever customers wanted, they’d go bankrupt in a heartbeat.
Thought leadership August 11, 2015 2 min read

Chop Your Sales Cycles in Half with These 4.5 Tips

Long sales cycles aren’t the fault of the customer—they’re the responsibility of the salesperson.
Thought leadership August 10, 2015 2 min read

The ABCs (easy as 123) of Productive Sales Teams

The year is 1970, and The Jackson 5 have just exploded onto the music scene.
Thought leadership August 5, 2015 2 min read

Microsoft Dynamics CRM Online Government Granted an ATO from HUD

Today we are excited to announce that we have been granted an Authority to Operate (ATO) from the Department of Housing and Urban Development (HUD) on our Dynamics CRM Online Government cloud.
Thought leadership August 4, 2015 2 min read

Every Second Counts. Stop Wasting Sales Time with these Top Tips.

Your sales teams waste time every day. According to McKinsey Global Institute, the average salesperson spends only 39% of his or her time selling.
Thought leadership August 3, 2015 3 min read

Using the Microsoft Dynamics NAV 2013 R2 or NAV 2015 Web Client without Internet Access

As you know, the Microsoft Dynamics NAV 2013 R2 or 2015 Web client is a website that you deploy and which your users can access from any browser.
Thought leadership July 28, 2015 1 min read

Real Money: the Value of Omnichannel Marketing

It’s easy to talk about consistent communications and engaging customers across channels—but why bother putting an omnichannel communications strategy into action? In a word, says Paul Greenberg.
Thought leadership July 24, 2015 1 min read

Microsoft Partners: Share Your Bright Ideas for Customer Service Innovation

For everyone who was customer service when customer service wasn’t cool, we have arrived.

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