10 Customer Service Trends to Watch in 2016
It’s easy when you’re asked about trends to talk about an innovative technology or feature you know is going to create a buzz.
Thought leadership
Dive into Microsoft Dynamics 365 thought leadership for fresh, expert perspectives that’ll give your business strategy an edge in today’s fast-paced digital world.
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How to: Add a new relation for a new field to the same table to which a relation already exists [AX 2012]
In Microsoft Dynamics AX 2012, the EDT relations were moved to tables and the creation of a new EDT relation is not possible anymore. -
5 Types of Sales Metrics You Need to Stop Tracking
Numbers are the bread, butter, and heart of sales. -
Five Marketing Metrics to Start Tracking
When it comes to measuring impact, marketing is elusive. -
Creating and customizing task flows
In this post, I’ll show you how to create new task flows to enable your users to quickly accomplish key mobile business tasks. -
Using WMS processes with project management activities in CU10
This blog post describes how to process warehouse management activities related to project management when having warehouses and products enabled to Use warehouse management processes in Microsoft Dynamics AX 2012 R3 CU10. -
Using AX with “Block editing” of BOM’s enabled
I’ve had some questions come in lately regarding the use of the “Block editing” function in the Bill of materials setup (Inventory management | Setup | Inventory and warehouse management parameters). -
Using AX with “Block editing” of Routes enabled
I’ve been getting some questions lately concerning the “Block editing” of routes functionality in Dynamics AX (Production control | Setup | Production control parameters). -
Using financial dimensions with Lean manufacturing
There’s a little trick, or rather, limitation, to using financial dimensions with Lean Manufacturing. -
Auto publish and expire knowledge articles
We’re really excited about the new Knowledge Management capabilities we shipped as part of Microsoft Dynamics CRM 2016. -
Five Marketing Metrics to Stop Tracking
In the realm of marketing, there are very few definites. -
Enable picking of sales serial number items with R3 warehouse management processes
As part of the planned enhancements around serial number functionalities, the capability of picking sales serial number items is now possible when using the AX 2012 R3 CU10 warehouse management processes.
