Dynamics CRM Online Now Served from Microsoft Cloud in Canada
Today in Canada we’re excited to announce the general availability of Microsoft Dynamics CRM Online served from new datacentre regions in Toronto and Quebec City.
Thought leadership
Dive into Microsoft Dynamics 365 thought leadership for fresh, expert perspectives that’ll give your business strategy an edge in today’s fast-paced digital world.
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10 Tips to Empower Customer Service Agents
With customer service and customer experience beginning to overtake price and product as brand differentiators, big investments have been made over the past few years in empowering customers with more. -
Running the allocation step of Wave processing in parallel
This blog post applies to Microsoft Dynamics AX 2012 R3 CU11 and KB 3153040. -
Insights from the Engineering Leaders behind Microsoft Dynamics 365 and Microsoft AppSource
Today is a remarkable day for Microsoft, and more importantly for our partners and customers. -
Troubleshooting Management Reporter Data Mart Staging Records
Management Reporter (CU10+) integration for Dynamics AX 2012 pulls subsets of AX financial data first into staging tables in the data mart database. -
Management Reporter AX 2012 Integration Overview
Management Reporter has several maps that integrate subsets of the AX financial data into the data mart database. -
Are You Closing the Customer Feedback Loop?
While many brands and organizations say they are focusing on customer feedback and the Voice of the Customer (VoC), many customers aren’t quite sure that is the case. -
Increase Customer Experience With Self-Service Portals
The first gas stations began appearing in the United States around 1909. -
How to delete On-premise environment from LCS project
There’s a possibility to add two types of environments to LCS project – On-premise and cloud environments. -
AX for Retail 2012 R3: How to deploy customized Commerce Runtime services
We get a number of questions on the exact steps needed to create and deploy customizations to the Commerce Runtime (CRT). -
Making Customer Engagement a Two-Way Street
Empowered by the explosion of social media channels and knowledge of the availability of their personal data, today’s customers aren’t satisfied with services not tailored to their tastes or. -
Next steps after placing an order for the new Dynamics AX through CSP
There are two options to create an LCS Project and work on behalf of the customer: Prerequisite: You must be a Cloud Solution Provider partner who has recently sold the new Dynamics AX to a customer Option 1: After you associate the required number of licenses to a customer tenant, click <Customer name> > Service […]
