4 ways sales teams can close deals faster with AI-powered insights
In this two-part series, we’ll explore how AI capabilities in Dynamics 365 Sales Insights helps sales teams sell proactively and managers lead proactively.
Thought leadership
Dive into Microsoft Dynamics 365 thought leadership for fresh, expert perspectives that’ll give your business strategy an edge in today’s fast-paced digital world.
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Five ways companies are transforming marketing
Digital transformation is essential to thriving and growing – and in some cases, surviving – in nearly every industry in every corner of the world. -
How leading companies use CRM to power personalization
Organizations must tailor consumer experiences to the individual needs and desires of current and prospective customers. -
How data, analytics, and insights can improve customer service
What issues are your customers facing? What obstacles do customers encounter in their quest for support? How can the process improve to create a delightful customer experience and increase engagement? Forward-thinking customer service organizations explore these questions every day. -
How to organize successful modern events with ease
In an era of increasingly sophisticated digital tactics, one question that is often raised is, “Are events still relevant?” Clearly the answer is yes for many companies. -
Customer centricity: A key priority across lines of business
In today’s content and product-saturated marketplace, personalization is the key to standing apart from the competition. -
The number one barrier to better patient care and how to break through it
What’s the number one problem healthcare executives need to solve in order to improve care delivery and reduce operational costs? In a word: Interoperability. -
How to attract and retain top talent in today’s healthcare market
Failure to identify, attract, and retain great talent is a top concern among today’s healthcare providers for good reason. -
Building smart cities of the future with Microsoft
The term smart city usually focuses on infrastructure and how big data and information technology can be used to better manage urban assets such as waterworks, roads, and public transit. -
9 ways to use EHR data to improve home health care outcomes
Delivering care outside the hospital offers providers an exceptional opportunity to improve patient outcomes and enhance the patient experience. -
Financial services: How to leverage data to strengthen customer loyalty
The landscape of modern banking has changed dramatically in the past decade. -
Video series: Transform field service with Dynamics 365
Field Technologies Online reported that 53 percent of field service organizations cite ensuring mobile workers are operating at optimal efficiency and productivity as their number one challenge.
