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Analyst reports September 30, 2021 4 min read

Dynamics 365 Field Service named a Leader in the 2021 Gartner® Magic Quadrant™

Field service is evolving quickly and changes in technology have made a quantum leap forward in customer engagement, elevating frontline worker effectiveness and optimizing service operations.
News and product updates September 13, 2021 3 min read

Gartner® Recognizes Microsoft as a Leader in the 2021 Gartner Magic Quadrant™ for Cloud ERP for Product-Centric Enterprises

We are thrilled that Gartner has recognized Microsoft as a Leader in the 2021 Magic Quadrant for Cloud ERP for Product-Centric Enterprises for Microsoft Dynamics 365.
Thought leadership August 17, 2020 3 min read

4 ways Microsoft is a leader in customer lifecycle management

It’s safe to say there has never been a time like the present.
Analyst reports August 6, 2020 5 min read

Gartner positions Dynamics 365 Field Service Magic Quadrant Leader

Field service technology is transforming quickly, evolving at an accelerated pace, and that evolution is significantly impacting how we work, what we work on, and how we best serve our customers.
Customer stories March 12, 2020 2 min read

Microsoft is a customers’ choice in CRM lead management

In another era, people will talk was a warning. Today, it’s a distinction.
News and product updates May 8, 2019 1 min read

Analytics Reports: Visualize your recruiting pipeline with Dynamics 365 for Talent

Now in Attract, hiring teams can view key metrics for a single job with Job Analytics or aggregated metrics accross all jobs in the Analytics Hub.
Analyst reports March 8, 2019 2 min read

Trends report: Unlock the secrets to a winning strategy for sales teams

In a time of relentless business change, how are successful sales teams delivering predictable, scalable results? We surveyed over 200 B2B sales leaders and medium to large enterprise level companies to find out.
Analyst reports October 25, 2018 3 min read

Why it’s time to move your on-premises ERP to the cloud

Is your on-premises ERP solution holding back your business? Most likely, according to new research made available in our new eBook on the advantages of cloud-based ERP.
Analyst reports August 30, 2018 1 min read

Now available: the 2018 State of Global Customer Service Report

Customer experience is quickly becoming the number one brand differentiator.
Analyst reports March 21, 2018 1 min read

Dynamics 365 is first SaaS solution granted JAB High P-ATO

Dynamics 365 Government achieves FedRAMP High P-ATO from JAB; only SaaS to achieve authorization from JAB at high impact level.
Analyst reports July 13, 2017 2 min read

Microsoft Dynamics 365 for Sales named a leader in latest The Forrester Wave: Sales Force Automation Solutions, Q2 2017

As we head into the new fiscal year at Microsoft, we continue to see the transformation of the buyer-seller dynamics.
Analyst reports April 6, 2017 1 min read

Read the Forrester Report: Define New Metrics for Digital Business Success

In a recent webinar available on-demand , Forrester VP and Principal Analyst Nigel Fenwick revealed that digital predators (those organizations moving farther the fastest when it comes to digital transformation.

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