Dynamics 365 Analyst reports - Microsoft Dynamics 365 Blog

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Analyst reports February 2, 2022 4 min read

Microsoft is named a Leader for Field Service Management

The past year has cultivated many personal and professional changes.

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Analyst reports January 14, 2022 2 min read

Microsoft named as a worldwide Leader in IDC MarketScape for Customer Data Platforms

Organizations across industries and around the world are seeking new ways to unlock their customer data to provide high-quality, connected customer experiences.

Real people. Customer support professional at a digital consulting firm. The firm provides custom solutions across a multitude of disciplines including IT, front and back end software development, customer support and data services

Analyst reports October 27, 2021 4 min read

Microsoft named a Leader in 2021 Gartner® Magic Quadrant™ for CRM Customer Engagement Center

The past year has presented enormous changes in both our personal and work lives.

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Analyst reports September 30, 2021 4 min read

Dynamics 365 Field Service named a Leader in the 2021 Gartner® Magic Quadrant™

Field service is evolving quickly and changes in technology have made a quantum leap forward in customer engagement, elevating frontline worker effectiveness and optimizing service operations.

Key words: tele conferencing, cloud calling, Microsoft Teams, meeting, conference call, phone system, video system, Business Voice

News and product updates September 13, 2021 3 min read

Gartner® Recognizes Microsoft as a Leader in the 2021 Gartner Magic Quadrant™ for Cloud ERP for Product-Centric Enterprises

We are thrilled that Gartner has recognized Microsoft as a Leader in the 2021 Magic Quadrant for Cloud ERP for Product-Centric Enterprises for Microsoft Dynamics 365.

Thought leadership August 17, 2020 3 min read

4 ways Microsoft is a leader in customer lifecycle management

It’s safe to say there has never been a time like the present.

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Analyst reports August 6, 2020 5 min read

Gartner positions Dynamics 365 Field Service Magic Quadrant Leader

Field service technology is transforming quickly, evolving at an accelerated pace, and that evolution is significantly impacting how we work, what we work on, and how we best serve our customers.

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Customer stories March 12, 2020 2 min read

Microsoft is a customers’ choice in CRM lead management

In another era, people will talk was a warning. Today, it’s a distinction.

News and product updates May 8, 2019 1 min read

Analytics Reports: Visualize your recruiting pipeline with Dynamics 365 for Talent

Now in Attract, hiring teams can view key metrics for a single job with Job Analytics or aggregated metrics accross all jobs in the Analytics Hub.

Analyst reports March 8, 2019 2 min read

Trends report: Unlock the secrets to a winning strategy for sales teams

In a time of relentless business change, how are successful sales teams delivering predictable, scalable results? We surveyed over 200 B2B sales leaders and medium to large enterprise level companies to find out.

Analyst reports October 25, 2018 3 min read

Why it’s time to move your on-premises ERP to the cloud

Is your on-premises ERP solution holding back your business? Most likely, according to new research made available in our new eBook on the advantages of cloud-based ERP.

Analyst reports August 30, 2018 1 min read

Now available: the 2018 State of Global Customer Service Report

Customer experience is quickly becoming the number one brand differentiator.

Analyst reports

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