Automatically translate knowledge articles
Knowledge Management in Microsoft Dynamics CRM 2016 lets you create knowledge articles in one language and translate them into other languages.
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[Post Incident Review Report] Unable to Access Dynamics AX Help
Post Incident Review Report Summary On Monday, March 14, 2016 at 2 AM UTC, internal monitoring detected an issue with the AX Help page following an update where users were unable to use the AX Help function or see the online Wiki. -
9 Steps to Self-Service Empowerment
What was once a nice-to-have option is now mandatory for any company that wants to deliver the highest quality customer service. -
“Unable to find the digital certificate” error when posting an invoice using the Mexican localization
In this post I would like to mention a known issue related to the Mexican electronic invoice (CFDI) in Dynamics AX 2012. -
Microsoft Dynamics CRM 2016 Wins Gold Stevie Award
Microsoft is not only in the game when it comes to customer service and customer engagement; it’s in it to win it. -
Use the Office 365 app launcher to get to your Office 365 apps
Applies to: CRM Online 2016 Update Now available with CRM Online 2016 Update, the Office 365 app launcher is now part of the CRM Online menu bar. -
IDMF – Archiving Restoring and Purging data from a custom table
Consider a scenario where you are running AX 2012 R3 and you want to archive or purge data from a custom table in AX using IDMF. -
Design Pattern: Passwords and sensitive data
By Bogdana Botez at Microsoft Development Center Copenhagen This pattern is supported starting from Microsoft Dynamics NAV version 2016. -
How the New Dynamics AX Redefines Leadership
ERP is changing the roles of business leaders. Gone are the days of CIOs solely pushing papers and overseeing maintenance—systems like Dynamics AX take care of the menial tasks, giving leaders from. -
3 Tips for Maximizing Sales Productivity
There’s a big difference between putting up good numbers and operating a world class sales organization. -
Buy or Bye? Why Customer Service is Increasingly Key to Retail Success
Today’s retail customer is always shopping around – in store, online, on the phone.
