What the heck is ERP for SMB? It’s what helps you achieve more!
Researching enterprise resource planning (ERP) solutions while running your business can make you feel equal parts overwhelmed and uninformed.
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Share the Excitement Around Microsoft Dynamics CRM at CRMUG Summit 2015
There’s a momentum and excitement around Microsoft Dynamics CRM that is growing. -
Microsoft Social Engagement 2015 Update 1.2 is ready!
We are pleased to announce the release of Microsoft Social Engagement Update 1. -
Five Ways Customers Are Getting More Done with Microsoft Sales Productivity Solution
At the core of successful business growth is sales productivity – the ability to quickly and seamlessly access all necessary sales tools and, in turn, provide the best customer service possible in any. -
Customer Service Employees are Among the Least Engaged: What’s One Way to Change That?
A new report from Quantum Workplace shows a disturbing statistic for one of the most important departments in any organization. -
Five Tips for Social Selling Success
For a few years now, lots of folks have been talking about making use of social media to increase their sales figures. -
Test and Enable Mailboxes in Microsoft Dynamics CRM 2015
One of the main reasons people use Microsoft Dynamics CRM is to track email, appointments, contacts, and tasks in one place so individuals and teams have a complete record of communications with customers. -
Service Innovation Awards Show the Future is Now for Customer Service
With the majority of brands and organizations still working on multichannel customer service mastery, Microsoft and its partners are thinking ahead so that they can help brands and organizations meet the. -
Creating a Codeless Opportunity Payment Schedule in CRM
Today’s post is brought to you by guest blogger Leon Tribe, CRM MVP. -
Client Add-in can fail with communication error (HTTP 413) in the Microsoft Dynamics NAV 2015 Web Client
Based on a very interesting development request about a drag-and-drop Client Add-In targeted for both Windows and Web clients for Dynamics NAV, we have been able to identify a communication error with Microsoft Dynamics NAV 2015 when users select and upload multiple files using a client add-in in the Dynamics NAV Web client. -
How CRM Data Helps Build Better Businesses
You’ve likely heard some version of the phrase big data is big business quite a lot recently. -
Dynamics CRM Outlook Synchronization: How it Works
Interested in learning more about Outlook synchronization? Wondering with the difference is between Outlook sync and server-side sync? Download this whitepaper to learn how it works! Many thanks to key contributors Gordon Chang, Madan Natu, and Jeff Bernard, and technical reviewers Indrojit Deb, Danny Gao, and Louis Maresca.
