December 4, 2011
1 min read

New Content for Microsoft Dynamics AX 2012 : November 2011

Content types

News and product updates

One of our technical writers, Margo Crandall, has posted the list of new and updated content for Dynamics AX on TechNet and MSDN for the month of November 2011.

For a list of topics consult her blog post at http://blogs.msdn.com/b/axsupport/archive/2011/12/02/content-news-november.aspx

October 2011

September 2011

EMEADAXSupport

See EMEADAXSupport posts

May 15

4 min read

The next frontier of workforce planning: from forecasting to AI usage and Credit Estimation

AI is transforming workforce planning in Dynamics 365, where intelligent agents now execute core service tasks and contribute directly to business outcomes.
May 14

3 min read

Copilot Cowork: From conversation to action across skills, integrations, and devices

Today, we’re announcing additional capabilities in Cowork to expand on what it can make possible for you.
May 12

2 min read

Driving empathetic customer conversations with Email Sentiment

Email Sentiment in Dynamics 365 Customer Service brings emotional context into the email workflow, helping representatives understand customer tone, respond with empathy, and reduce escalations from the first reply.

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Drive more efficiency, reduce costs, and create a hyperconnected business that links people, data, and processes across your organization—enabling every team to quickly adapt and innovate.

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Content types

EMEADAXSupport

Related Content

The next frontier of workforce planning: from forecasting to AI usage and Credit Estimation

Copilot Cowork: From conversation to action across skills, integrations, and devices

Driving empathetic customer conversations with Email Sentiment

Get started with Dynamics 365