Unified Routing Migration Application
Tool for migrating workstreams created in the Omnichannel Administration app to the Omnichannel admin center app
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Version:
2.0
Date Published:
7/15/2024
File Name:
MigrateworkstreamsV2.pdf
URMigrationConsoleApp.zip
File Size:
263.0 KB
2.7 MB
Use the tool for migrating workstreams created in the Omnichannel Administration app to enable them for unified routing. See the Migrateworkstreams.pdf for instructions.Supported Operating Systems
Windows 10
Omnichannel for Customer Service released in 2021 release wave 1.- Extract the contents of the UnifiedRoutingMigrationApp.zip file into a folder and see the PDF file titled Migrateworkstreams.pdf for information on using the migration tool.