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Retail

Empower shoppers with conversational AI assistants

Deliver personalized recommendations through an AI-enabled conversational experience in natural language.
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Outcomes

Drive real results in retail

Elevate shopping experiences with AI-powered conversational commerce, providing shoppers convenient and delightful interactions. Deliver personalized recommendations to improve conversion rates, basket sizes, and engagement. Relevant for CMOs, Chief Merchandising Officers, and Chief Digital Officers.
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Increase conversion rates

Drive more sales with personalized conversations and recommendations—turning browsers into buyers.
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Encourage larger basket sizes

Suggest complementary products and exclusive offers, encouraging shoppers to add more to their carts.
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Improve your site engagements metrics

Provide personalized support to increase session times, minimize bounce rates, and encourage repeat visits.
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Reduce return rates

Help customers choose smarter with more product detail and tailored suggestions, resulting in fewer returns.
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Løsninger
Find den rette AI-tilgang til din organisation
Køb, udvid, byg eller samarbejd for at opnå transformerende AI-fordele.
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Microsoft 365 Copilot

Transformer arbejdet med en kraftfuld AI-assistent med indbygget sikkerhed på virksomhedsniveau.
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Udvid og tilpas

Microsoft Copilot Studio

Byg og tilpas AI-agenter for at udvide funktionerne i Microsoft 365 Copilot.
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Azure Foundry
Byg dine egne løsninger

Microsoft Foundry

Design, tilpas og administrer AI-apps og -agenter i stor skala.
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Find partnerløsninger

Microsoft Marketplace

Styrk din transformation inden for kunstig intelligens med AI-løsninger fra brancheførende partnere.
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Udforsk AI-løsninger
CUSTOMER STORIES

Discover how organizations are using AI for retail

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“Without Azure AI prompt flow, we would have been forced to invest in quite significant custom engineering to deliver a solution.“
Papinder Dosanjh, Head of Data Science & Machine Learning, ASOS
Solutions
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RESOURCES

Take the next step in your AI journey

  1.

Microsoft for Retail

Connect your customers, your people, and your data.
Learn more
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Microsoft Scenario Library

Transform scenarios across your organization with AI.
Explore scenarios
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Understand the business impact of AI

Get resources for a successful AI adoption and implementation journey.
Find resources
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